Reviews

Great service

My tailgate on my 2018 Enclave wouldn’t open. I didn’t know someone and turned the control to off. Actually didn’t know it could be turned off. Instead of checking that when I came there, they let me leave it and charged $200 to turn that knob. I was not a happy camper 😔

Excellent service

I have had the worse experience the last 2 times I've had my truck serviced here. I got an oil change and my fluids weren't filled as I was told it was included. I paid for a tire rotation and I dont believe my tire was rotated due to my tire pressure numbers were the same when as when I arrived there. Like, did they balance the tires at all. Then after a 2hr wait, my truck had to be taken back to get the fluids filled and they only added air to my tires. I honestly dont feel my tires were rotated at all. My next service date sticker was not placed in my windshield and I had to wait 2 hrs for this service. I have been coming to this place for 13yrs. It was better when it was Mitchell Buick. The workers they have now are awful in the service department. The only good experience is the guy at the service desk was very polite and he did apologize for the things that were not done.

Quality service work.

I always take my car to Cannon for any services needed. They can check to see what is needed and keep my car running in tip top condition. I trust them to do any work necessary.

Service work was fine but cost to replace the battery in my 2020 Buick Enclave was outrageously high at approximately $760!!!! I felt so foolish and embarrassed that I did not try a cheaper solution. But at least I knew the car electronics were thoroughly checked. I try to rationalize why I was charged so much but have found that dealers have the highest repair bills. I still don’t understand why I was charged $300+ for the battery itself. It’s mind boggling.

There was a relativey short wait of about an hour for recall service on a 2021 Suburban. The staff was very friendly and helpful.

I had an oil change and tire rotation done. It took a little while. There were 3 women working the desk I didn’t catch her name but the one that been working there the longest. She did a great job welcoming me and keeping me posted

Took three and half hours to get oil changed. I have a leakage. Coming out of my transmission. Haven’t heard anything from them about it., said maybe January before they can check it. This is a new vehicle. Needs to be fixed as soon as possible.